OVERALL PURPOSE:

To carry out regular administration activities for Appletree and its clients, to help with the smooth running of the business

RESPONSIBLE TO:

Chantal Cornelius, Business Owner

KEY RESPONSIBILITIES:

Accountabilities Success Measures Activities to Include:
Successfully administered events Client satisfaction

Project measures

Deadlines

Event management for clients to include setting up events on Eventbrite, sending invitations via MailChimp and liaising with venues
Professional Online Presence for Appletree and Clients Websites and social media updated to  Client’s (Appletree and our clients) satisfaction

Time lines, deadlines and accuracy

Maintaining WordPress websites – posting blogs onto clients’ websites, adding links to newsletters, making other updates as required

Posting LinkedIn articles onto clients’ pages

Scheduling social media (tweets and LinkedIn updates) for clients, using online tools such as Hootsuite

Effective Quality Email Newsletters Accuracy

Client satisfaction

Deadlines

Proof reading and loading newsletters into MailChimp

Maintaining clients’ mailing lists and making changes

Management of Clients’ Data Accuracy

Client satisfaction

Deadlines

Compiling mailing list reports and Google Analytic reports
Ad Hoc Admin Support Client satisfaction

Accuracy

Deadlines

Arranging meetings with clients
Continually Improved Admin Processes Client satisfaction

Accuracy

Deadlines and speed of response

Suggesting ways to improve ways of working

 

KEY ATTRIBUTES

1. Plenty of experience of running a small business

2. A desire to support our business and help us to deliver a seamless and high level of customer service

3. Excellent written and spoken communication and accuracy

4. Positive, patient and friendly attitude at all times

5. Self motivated and able to work under own initiative rather than waiting to be asked to do something

6. A good sense of humour

7. Inquisitive and keen to solve problems – able to suggest better ways of working, where appropriate

8. The confidence to make decisions when necessary – ability to take full accountability for work delegated

9. A desire to make a difference to other people’s lives and businesses

10. Maintenance of a good work-life balance.

 

Ideally I am looking to work with someone for a minimum of 5-10 hours per week, who is based in the Thames Valley, or within an hour’s drive of my office.

If you’re interested in providing this service to Appletree, or you would like more information, please call Chantal Cornelius on 01635 578 500.

 

 

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